Certified Water Damage Restoration Specialists





Possible Causes of This Issue
Water damage can result from a variety of sources, ranging from minor leaks to major flooding. One of the most common causes is plumbing failures, such as burst pipes, overflowing sinks, or leaking water heaters. These incidents often start with clean water exposure but can escalate if left untreated, leading to potential contamination.
Another major cause is appliance malfunctions. Washing machines, dishwashers, and refrigerators with faulty hoses or drainage issues can release large amounts of water, which can mix with detergents, food particles, or other substances, elevating it to a higher contamination category.
Storms and natural disasters also play a significant role in water damage. Heavy rains, hurricanes, and rapid snowmelt can lead to flooding, often introducing highly contaminated water into properties. Additionally, sewage backups and drain overflows present serious health hazards, as they contain bacteria, viruses, and toxins that require specialized remediation. Understanding the source and level of contamination is crucial for effective restoration, which is why professional assessment is always recommended.
How We Can Fix That
Our team follows a thorough water damage categorization process to ensure the right restoration approach is used. We begin with an in-depth inspection, utilizing moisture meters and thermal imaging to detect water intrusion and assess the extent of the damage.
For clean water damage, such as leaks from a broken supply line, our focus is on rapid drying and dehumidification to prevent mold growth and structural weakening. We use industrial-grade air movers and dehumidifiers to remove moisture efficiently.
If the water has reached a gray water category—meaning it contains some level of contamination from sources like dishwashers or washing machines—we take extra precautions. Our team applies antimicrobial treatments to eliminate bacteria and thoroughly disinfects all affected surfaces.
For black water damage, which involves highly contaminated sources such as sewage backups or floodwater, specialized remediation is required. We remove and dispose of all unsalvageable materials, perform deep sanitation, and apply advanced drying techniques to restore the affected space to a safe condition. Our approach ensures that all categories of water damage are handled with precision and care.
Why We Are the Best in That Case
Our expertise in water damage categorization allows us to provide the most effective restoration solutions for any situation. By accurately identifying the category of water damage, we ensure that the right treatment methods are applied, reducing health risks and preventing further property damage.
We prioritize a fast response because we know that time is critical in water damage situations. The longer water remains in a structure, the greater the risk of contamination and mold growth. Our team is equipped with state-of-the-art drying equipment, disinfectants, and protective gear to handle even the most hazardous cases safely and efficiently.
Beyond our technical capabilities, we believe in providing exceptional customer service. We keep property owners informed throughout the process, explaining the categorization, necessary steps, and expected outcomes. Our commitment to thorough, professional restoration ensures that homes and businesses in Waterbury receive the highest quality care, no matter the severity of the damage.
We Offer 5 Star Water Remediation Services
People Say The Nicest Things
Janice Archer
Andrea Gonzalez
Ted Conway
Tuesday: 10 am – 10 am
Wednesday: 10 am – 10 am
Thursday: 10 am – 10 am
Friday: 10 am – 10 am
Saturday: 10 am – 10 am
Sunday: 10 am – 10 am